Episode 4

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Published on:

20th Sep 2022

Adopting a gig mindset in your organization, with Paul Estes

In this episode, we speak with Paul Estes, author of the best-selling book, Gig Mindset. He has spent over 20 years driving innovation in fast-moving leadership roles at Microsoft, Amazon and Dell.

Each week, Paul provides insights and perspective to over 100,000 readers of his weekly LinkedIn newsletter, and he frequently shares his insights as a contributor in Fast Company, TechCrunch, and Forbes, as well as a keynote speaker and panelist at events around the world.

In this interview, Paul shares his views on the rise of the independent worker and the desire of employees for more flexibility and autonomy.

He sheds light on why brands should adopt a gig mindset, how they should navigate implementing it in their organizations, and how brands should approach working with the gig community.

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About the Podcast

GigCX Decoded
Dive into the world of gig-based customer service
The GigCX Decoded podcast delves into the world of gig-based customer service. Hear from customer experience (CX) leaders at the forefront of GigCX. You’ll learn about key trends, its impact on the customer experience, and success stories from the brands leveraging its power today.